Last updated: July 30, 2025

At Daiizi, your satisfaction means everything to us. If something’s not quite right with your purchase, we’re here to help.

Returns & Refunds

We gladly accept returns within 14 days of delivery. To be eligible for a refund:

• The item must be unused, in its original packaging, and in the same condition that you received it.
• Proof of purchase (order number or receipt) is required.

Please note: Some items like perishable goods, custom-made items, or clearance products are non-returnable unless they arrive damaged or defective.

How to Start a Return

1. Email us at support@daiizi.com with your order number and the reason for your return.
2. We’ll guide you through the return process and provide a return shipping label if applicable.
3. Once we receive and inspect the returned item, we’ll notify you and process your refund.

Refunds

• Approved refunds will be credited to your original payment method within 5–10 business days.
• If your refund is delayed, please first check with your bank or credit card provider.

Damaged or Defective Items

Received something damaged? We’re so sorry! Please contact us within 3 days of delivery with clear photos of the product and packaging, and we’ll send a replacement or refund right away.

Still Have Questions?

We’re here to help. Feel free to reach out to our friendly support team at support@daiizi.com.